And this is where I’d put my faith in humanity… If I had any.

I’m so disappointed about peoples birth experiences, it just seems to say you cannot trust hospitals to provide a professional, respectful service – can anyone (let alone the dozens of other staff apparently all having bad days!?) really think that there is an excuse for seemingly calculating the mistreatment of a patient?
I have worked, in my experience you’re too busy to think about your personal problems, and if someones attitude rubs you the wrong way you don’t overcharge them – you wish them a nice day like everybody else.
This is one tiny day of your life, and the biggest day of someone elses!
Even if your mother were DYING in the same freakin hospital, if you have time to be racially insensitive you have time to shut the fuck up and do your job.

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